Whirlpool ACM 849-01-BA: CLEANING TROUBLESHOOTING GUIDE AFTER-SALES SERVICE

CLEANING

- Never use steam cleaners.

WARNING

- Before cleaning, make sure the cooking zones are switched off and that the residual heat indicator (“H”)

is not displayed.

IMPORTANT: do not use abrasive sponges or pan scourers. as they could ruin the glass surface.

• Clean the hob, when it is cool, after each use in order to remove any food residues.

• Sugar and foods with a high sugar content damage the glass ceramic surface and must be immediately removed.

• Salt, sugar and sand can scratch the glass surface.

• Use a soft cloth, absorbent kitchen wipes or a specific hob cleaner (follow the Manufacturer’s instructions).

TROUBLESHOOTING GUIDE

• Read and follow the instructions given in the section “Instructions for use”.

• Check that the electricity supply has not been shut off.

• Clean the hob and dry it thoroughly.

• If, when the hob is switched on, alphanumeric codes appear on the display, consult the following table for instructions.

• If you are unable to turn the hob off after using it, disconnect it from the power supply.

ERROR CODE DESCRIPTION POSSIBLE CAUSES REMEDY

The hob switches off and after 10 seconds

Continuous pressure on control panel

Water or utensils on control panel. Clean the control panel.

emits an acoustic signal every 30 seconds.

area.

C81, C82, C83

The control panel switches off because of

The internal temperature of electronic

Wait for the hob to cool down before

excessively high temperatures.

parts is too high.

using it again.

F42 or F43

The connection voltage is wrong. The sensor detects a discrepancy between

Disconnect the hob from the mains

the appliance voltage and that of the

and check the electrical connection.

mains supply.

F12, F21, F25, F36, F37, F40, F47, F56, F58,

Call the After-sales Service and specify the error code.

F60, F61, F62, F63, F64

AFTER-SALES SERVICE

Before contacting After-sales Service

1. See if you can solve the problem yourself with the help of the suggestions given in the “Troubleshooting guide”.

2. Switch the appliance off and then on again it to see if the problem has been eliminated.

If after the above checks the fault persists, contact the nearest After-sales Service.

Always specify:

• a brief description of the fault;

• the type and exact model of the hob;

• the Service number (the number after the word Service on the rating plate) located under the appliance (on the metal plate);

• your full address;

• your telephone number and area code.

If any repairs are required, please contact an authorised After-Sales Service (to guarantee that original spare parts will be used and repairs carried out correctly). Spare parts

are available for 10 years.

GB20