Jotul I400 Panorama: 9.0 Maintenance

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8.4 Danger of overheating

The fireplace must never be used in a 

manner that causes overheating

Overheating occurs when there is too much fuel and/or air so that 

too much heat is developed. A sure sign of overheating is when 

parts of the fireplace glow red. In which case, immediately reduce 

the air vent opening. 

Upon suspicion of excessive/poor draught in the chimney, 

seek professional help. 

(See also 

«3.0 Installation» (Chimney 

and flue pipe)

 in the installation manual for information.)

In case of chimney fire: 

•  Close all hatches and vents.

•  Keep the firebox door closed.

• Chec

k the loft and cellar for smoke.

•  Call the fire service.

•  Before use after a fire an expert must check the fireplace and 

the chimney in order to ensure that it is fully functional.

8.5 From winter to spring

During a transitional period with sudden fluctuations 

in temperature, or under difficult wind conditions, 

disturbances in the chimney draught may occur so that 

the smoke gasses are not drawn out.

One should then use smaller logs and have a larger opening 

in the air vents so that the wood burns better and faster. 

This gives a higher flue gas temperature and the draft in 

the chimney is maintained. 

To prevent too much ash from accumulating remove it more 

often than usual. See 

«9.2 Ash removal».

9.0 Maintenance

9.1 Cleaning the glass

The product is equipped with an air wash for the glass. Air is sucked 

in through the air vent on the top of the product and down along 

the inside of the glass.

However, some soot will always stick to the glass, but the quantity 

will depend on the local draught conditions and adjustment of the 

air vent. Most of the soot layer will normally be burned off when 

the air vent is opened all the way and a fire is burning briskly in 

the fireplace.

Good advice!

 For normal cleaning, moisten a paper towel with 

warm water and add some ash from the burn chamber. Rub it over 

the glass and then clean the glass with clean water. Dry well. If it 

is necessary to clean the glass more thoroughly we recommend 

using a glass cleaner

 (follow the instructions on the bottle).

9.2 Ash removal

If the fireplace has an ash pan

•  Shake or scrape the ash down into the ash pan.

•  Carefully lift the ash pan out and empty it into a non-com-

bustible container.

•  Make sure the ash house is completely empty before replac-

ing the ash pan.

If the fireplace does not have an ash pan

•  Use a scoop or similar to remove the ash through the door.

•  Always leave some ash as a protective layer on the bottom 

of the fireplace.

Important! 

Only remove ash when the 

fireplace

 is cold.

9.3 Cleaning and soot removal

Soot deposits may build up on the internal surfaces of the fireplace 

during use. Soot is a good insulator and will therefore reduce the 

fireplace’s heat output. If soot deposits accumulate when using 

the product, they can be easily removed by using a soot remover. 

In order to prevent a water and tar layer from forming in the 

fireplace you should regularly allow the fire to burn hot in order to 

remove the layer. An annual internal cleaning is necessary to get 

the best heating effect from the product. It is a good idea to do this 

in connection with the sweeping of the chimney and flue pipes.

9.4 Sweeping

 of flue pipes to the chimney

On certain free-standing fireplaces the top plate can be lifted off 

and the pipe swept through the top.

Otherwise, flue pipes must be swept through the flue pipe 

sweeping hatch or through the product’s door opening. Normally, 

the baffle must be removed. (See separate section 

«4.0 Service»

in the product’s installation manual.)

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