Jotul I400 Panorama: 10.0 Operational problems - troubleshooting

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9.5 Inspection of the fireplace

Jøtul recommends that you personally inspect your fireplace 

carefully after sweeping/cleaning. Check all visible surfaces for 

cracks. Also check that all joints are sealed and that the gaskets 

are in the correct position. Any gaskets showing signs of wear or 

deformation must be replaced. 

Thoroughly clean the gasket grooves, apply ceramic glue (available 

from your local Jøtul dealer), and press the gasket well into place. 

The joint will dry quickly.

9.6 Exterior maintenance

Painted products 

may change colour after several years usage. The 

surface should be cleaned and brushed free of any loose particles 

before new paint is applied.

Enamelled products

 must only be cleaned with a clean, dry cloth. 

Do not use water and soap. Any stains can be removed with a 

cleaning fluid 

(oven cleaner etc.).

10.0  Operational problems -  troubleshooting

Poor draught

•  Check the length of the chimney and that it complies with 

national laws and regulations. (See also 

«2.0 Technical data»

and 

«3.0 Installation» (Chimney and flue pipe)

 in the instal-

lation manual for information.)

• 

Make sure that the minimum cross section on the chimney is 

according to 

«2.0 Technical data» 

in the installation manual. 

•  Make sure that there is not anything preventing the smoke 

gasses from escaping: branches, trees, etc.

• 

Upon suspicion of excessive/poor draught in the chimney, seek 

professional help for measurement and adjustment.

The fire extinguishes after a while

•  Make sure that the f

irewood is sufficiently dry.

• 

Find out whether there is negative pressure in the house, close 

mechanical fans and open a window close to the fireplace.

•  Check that the air vent is open.

•  Check that the flue outlet is not clogged by soot.

Unusual amount of soot accumulates on the 

glass

Some soot will always stick to the glass, but the quantity depends 

on:

•  Moisture in the fuel.

•  The local draught conditions.

•  Air vent opening. 

Most of the soot will normally burn off when the air vent is opened 

all the way and a fire is burning briskly in the fireplace. 

(

See

 «9.1 

Cleaning the glass - good advice».)

ENGLISH