Sennheiser SR 2020-D: If a problem occurs...

Tourguide2020_516509_0909_Sp6.book Seite 54 Montag, 22. März 2010 1:12 13

If a problem occurs...

If a problem occurs...

In the following table, the term “transmitter” refers to both “bodypack transmit-

ter” and “radio microphone”.

Problem Possible cause Possible solution

No operation

Batteries are flat or

Replace the batteries or recharge

indication on the

accupack is flat

the accupack (see page 33)

transmitter

No radio waves

No RF signal, transmitter

Set transmitter and receiver to

on the receiver display

and receiver are not on

the same channel (see page 35)

the same channel

No RF signal, transmitter is

Reduce the distance between receiver

out of range

and transmitter

Transmitter is in

Check the signal source

energy saving mode

(see page 16)

RF signal available,

Transmitter is muted

Deactivate the muting function

no audio signal,

(MUTE)

(see page 39)

the red LED LOW

BATT/MUTE

 lights

up on the transmitter

Audio signal is

Transmitter sensitivity is

Change the sensitivity of the

distorted

adjusted too high

microphone input (see page 42) or

line input (see page 41)

Operating time of

Normal ageing or damage

Replace the BA 2015 accupack

the transmitter is

of BA 2015 accupack

drastically reduced

Operating time of the

Normal ageing or damage

Have the rechargeable batteries

receivers is drastically

of rechargeable batteries

replaced by a Sennheiser Service

reduced

Department

Occasional drop outs

Distance to the

Reduce the distance to

in the audio signal

transmitter is too great

the transmitter

Interference is being

Change the system to a different

received from an

channel

external source

Interference is being

Change the transmitters to

received from a second

different channels

transmitter

If a problem occurs that is not listed in the above table or if the problem cannot be

solved with the proposed solutions, please contact your local Sennheiser agent for

assistance.

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