Labconco VACUUBRAND Diaphragm Pump 7393001: Notes on return to the factory

 page 67 of 74

Notes on return to the factory

Repair - return  - DAkkS calibration

Safety and health of our staff, laws and regulations re-

garding the handling of dangerous goods, occupational 

health and safety regulations and regulations regarding 

safe disposal of waste require that for all pumps and other 

products, the 

“Health and safety clearance form“

, see 

pg.  72,  must  be  sent  to  our  office  fully  completed  and 

signed before any equipment is shipped to the authorized 

service center.

Fax or mail a completed copy of the health and safety 

clearance form to us in advance. The declaration must ar-

rive before the equipment. 

Enclose a second completed 

copy with the product

. If the equipment is contaminated, 

you must notify the carrier.

No repair / DAkkS calibration is possible unless the 

correctly completed form is returned. Inevitably, there 

will be a delay in processing the equipment if informa-

tion is missing, or if this procedure is not followed.

If the product has come in contact with chemicals, radioac-

tive substances or other substances dangerous to health 

or environment, the product must be decontaminated 

pri-

or to sending it back to the service center

.

-  Return the product to us disassembled and cleaned 

and accompanied by a certificate verifying decontami

-

nation or

-  Contact an industrial cleaning and 

decontamination 

service

 directly or

-  Authorize us to send the product to an industrial clean-

ing facility 

at your expense

.

To expedite repair and to reduce costs, please enclose a 

detailed description of the problem and the product’s op-

erating conditions with every product returned for repair.

NOTICE

page 68 of 74

We submit 

repair quotations

 only on request and always 

at the customer’s expense. If an order is placed, the costs 

incurred for problem diagnosis are offset from the costs 

for repair or from the purchase price, if the customer pre-

fers to buy a new product instead of repairing the defec-

tive one.

- 

If you do not wish a repair on the basis of our quo-

tation, the equipment may be returned to you dis-

assembled and at your expense.

In many cases, the 

components must be cleaned in the 

factory

 prior to repair.

For cleaning we use an environmentally friendly water-

based process. Unfortunately the combined attack of el-

evated temperature, cleaning agent, ultrasonic treatment 

and mechanical stress (from pressurized water) may re-

sult in damage to the paint. Please mark in the health and 

safety clearance form, if you wish a 

repaint at your ex-

pense

 just in case such a damage should occur.

We will also replace parts for cosmetic reasons at your 

request and at your expense.

Before returning the equipment, ensure that (if applica-

ble):

-  Oil sealed pumps: Oil has been drained and an ade-

quate quantity of fresh oil has been filled in to protect 

against corrosion. Dispose according to regulations.

-  Equipment has been cleaned and/or decontaminated 

(inside and outside).

-  All inlet and outlet ports have been capped.

-  Equipment has been properly packed, (if necessary, 

please order original packaging materials at your cost), 

marked appropriately and the carrier has been notified 

of any possible contamination.

-  The completed health and safety clearance form is en-

closed.

We thank you in advance for your understanding of the 

necessity for these measures that protect our employees, 

and ensure that your pump is protected in shipment.

NOTICE

 page 69 of 74

Scrapping and waste disposal:

Dispose of the equipment and any components removed 

from it safely in accordance with all local and national 

safety and environmental requirements. Particular care 

must be taken with components and waste oil which have 

been contaminated with dangerous substances from your 

processes.  Do  not  incinerate  fluoroelastomer  seals  and 

O-rings.

-  You may authorize us to dispose of the equipment 

at 

your expense

.