Labconco VACUUBRAND Diaphragm Pump 7393000: Notes on return to the factory

page 67 of 74

Notes on return to the factory

Repair - return - DAkkS calibration

Safety and health of our staff, laws and regulations re-

NOTICE

garding the handling of dangerous goods, occupational

health and safety regulations and regulations regarding

safe disposal of waste require that for all pumps and other

products, the “Health and safety clearance form“, see

pg. 72, must be sent to our ofce fully completed and

signed before any equipment is shipped to the authorized

service center.

Fax or mail a completed copy of the health and safety

clearance form to us in advance. The declaration must ar-

rive before the equipment. Enclose a second completed

copy with the product. If the equipment is contaminated,

you must notify the carrier.

No repair / DAkkS calibration is possible unless the

correctly completed form is returned. Inevitably, there

will be a delay in processing the equipment if informa-

tion is missing, or if this procedure is not followed.

If the product has come in contact with chemicals, radioac-

tive substances or other substances dangerous to health

or environment, the product must be decontaminated pri-

or to sending it back to the service center.

- Return the product to us disassembled and cleaned

and accompanied by a certicate verifying decontami-

nation or

- Contact an industrial cleaning and decontamination

service directly or

- Authorize us to send the product to an industrial clean-

ing facility at your expense.

To expedite repair and to reduce costs, please enclose a

detailed description of the problem and the product’s op-

erating conditions with every product returned for repair.

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We submit repair quotations only on request and always

at the customer’s expense. If an order is placed, the costs

incurred for problem diagnosis are offset from the costs

for repair or from the purchase price, if the customer pre-

fers to buy a new product instead of repairing the defec-

tive one.

- If you do not wish a repair on the basis of our quo-

tation, the equipment may be returned to you dis-

assembled and at your expense.

In many cases, the components must be cleaned in the

factory prior to repair.

For cleaning we use an environmentally friendly water-

based process. Unfortunately the combined attack of el-

evated temperature, cleaning agent, ultrasonic treatment

and mechanical stress (from pressurized water) may re-

sult in damage to the paint. Please mark in the health and

safety clearance form, if you wish a repaint at your ex-

pense just in case such a damage should occur.

We will also replace parts for cosmetic reasons at your

request and at your expense.

Before returning the equipment, ensure that (if applica-

NOTICE

ble):

- Oil sealed pumps: Oil has been drained and an ade-

quate quantity of fresh oil has been lled in to protect

against corrosion. Dispose according to regulations.

- Equipment has been cleaned and/or decontaminated

(inside and outside).

- All inlet and outlet ports have been capped.

- Equipment has been properly packed, (if necessary,

please order original packaging materials at your cost),

marked appropriately and the carrier has been notied

of any possible contamination.

- The completed health and safety clearance form is en-

closed.

We thank you in advance for your understanding of the

necessity for these measures that protect our employees,

and ensure that your pump is protected in shipment.

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Scrapping and waste disposal:

Dispose of the equipment and any components removed

from it safely in accordance with all local and national

safety and environmental requirements. Particular care

must be taken with components and waste oil which have

been contaminated with dangerous substances from your

processes. Do not incinerate uoroelastomer seals and

O-rings.

- You may authorize us to dispose of the equipment at

your expense.