Xoro HSD 311: NOTES ON SERVICE

NOTES ON SERVICE

Check the following guide for the possible cause of a problem before contacting service.

Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm

Symptoms

Cause

Correction

No power

The power plug is disconnected

Connect the power plug into the wall outlet

No picture

The TV is not set to receive DVD

Select the appropriate video input mode on

signal output

the TV so the picture from the DVD player

appears on the TV screen

The video cable is not connected securely

Connect the video cable into the jacks

securely

The DVD video mode is not matched

Refer to Connecting to a TV (page 10)

with the TV

The audio cable is not connected securely

Connect the audio cable into the jacks

No sound

The power of the equipment connected with

Turn on the equipment connected with the

the audio cable is turned off

audio cable

The setting of output sound type is not correct.

Set the audio setting correctly.

The playback picture

The disc is dirty.

Eject the discs and clean it.

has occasional

It is in fast forward or fast reverse playback.

Sometimes a small amount of picture

distortion may appear. This is not

malfunction.

Brightness is

unstable or noises

The copy protection’s effect.

Connect the DVD player to the TV directly.

are produced on

playback pictures

The DVD player

No disc is inserted.

Insert a disc.

does not start

playback

An unplayback disc is inserted.

Check the disc type and color system.

The disc is placed upside down.

Place the disc with the playback side down.

The disc is not placed within the guide.

Place the disc on the disc tray correctly

inside the guide.

A menu is on the TV screen.

Clean the disc.

The parental lock function is set.

Press the SETUP button to turn off the menu

screen. Cancel the parental lock function or

change the parental.

Buttons do not work

Power supply fluctuations or other

Turn the power on or off with the POWER

abnormalities such as static

button. Or disconnect the power plug and

electricity may interrupt correct

insert it into the wall outlet again.

The remote control

The remote control is not pointed at

Point the remote control at the remote

does not work

the remote sensor of the DVD player

sensor of the DVD player

properly

The remote control is too far from

Operate the remote control within

the DVD player

about 7 m

The batteries in the remote control

Replace the batteries with new ones

are exhausted

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