Xiaomi Mi Vacuum Cleaner G9: FAQ

FAQ

Error Possible Cause Solution

Error Description of Battery Status Indicator

It is out of battery or has low battery.

Fully charge the vacuum cleaner, then

resume use.

The vacuum cleaner does not work.

It enters into overheat protection mode

Wait until the vacuum cleaner cools down,

triggered by a blockage.

then reactivate it.

The vacuum cleaner will stop working if any error occurs, and the indicator

will blink white. Please refer to the information below for your solution.

Its suction opening or airway passage is blocked.

Clear any blockages from suction opening

or airway passage.

The dust compartment is full and/or the filter

Empty the dust compartment and clean

is clogged.

the filter.

Vacuum Cleaner

Indicator

Possible

The suction power reduces.

The high torque brush bar and/or the extension

Clear any blockages from the high torque

Indicator Descritpion

Solution

Status

Status

Cause

rod are blocked.

brush bar and/or the extension rod.

The motor makes a strange noise.

The main suction opening or the extension rod is

Clear any blockages in the main suction

The first indicator blinks white for

Battery

blocked.

opening or the extension rod.

5 seconds, then goes off.

Depleted

Recharge soon.

The first indicator is red after

Battery pack is damaged.

Please contact after-sales service to

turning on the vacuum cleaner.

arrange maintenance.

Refer to "Cleaning the High Torque Brush

Vacuum cleaner

The first and second indicators

The first indicator blinks red when

Only use the original charger to charge the

blink white for 5 seconds

Roller

Bar" in the Care & Maintenance section for

The charger is incompatible.

stops working

charging the vacuum cleaner.

vacuum cleaner.

simultaneously, then go off.

BrushStuck

directions on how to remove hair and other

suddently.

The charger is not connected to the vacuum

Make sure the charger is plugged in

debris caught in the roller brush.

cleaner.

correctly.

The battery indicator does not

The battery is fully charged and went into sleep

light up while charging.

The vacuum cleaner can be used normally.

All of the three indicators blink

Airway

Check if any blockages caught in the dust

mode.

white for 5 seconds simultaneously,

Blocked

compartment, extension rod, and/or high

If the problem still persists after ruling out the above two possibilities, please contact after-

then go off.

torque brush bar.

sales service for help.

Wait until the battery temperature

The battery charges slowly.

The battery temperature is too low or too high.

normalizes, then resume use.

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