Electrolux ERZ 28801: WHAT TO DO IF…

WHAT TO DO IF…: Electrolux ERZ 28801

12 electrolux

after two or three hours, reload the previ-

Periods of non-operation

ously removed food into the compartment.

When the appliance is not in use for long pe-

It is recommended to operate the appli-

riods, take the following precautions:

ance at the highest position of the ther-

disconnect the appliance from elec-

mostatic control for some hours so that

tricity supply

it can reach the sufficient storing tem-

remove all food

perature as soon as possible.

5)

defrost

and clean the appliance and all

accessories

Important! Never use sharp metal tools to

leave the door/doors ajar to prevent un-

scrape off frost from the evaporator as you

pleasant smells.

could damage it. Do not use a mechanical

If the cabinet will be kept on, ask somebody

device or any artificial means to speed up the

to check it once in a while to prevent the food

thawing process other than those

inside from spoiling in case of a power failure.

recommended by the manufacturer. A

temperature rise of the frozen food packs,

during defrosting, may shorten their safe

storage life.

WHAT TO DO IF…

Warning! Before troubleshooting,

Important! There are some sounds during

disconnect the mains plug from the

normal use (compressor, refrigerant

mains socket.

circulation).

Only a qualified electrician or competent

person must do the troubleshooting that

is not in this manual.

Problem Possible cause Solution

The appliance does not

The appliance is switched off. Switch on the appliance.

operate. The lamp does

not operate.

The mains plug is not connected

Connect the mains plug to the

to the mains socket correctly.

mains socket correctly.

The appliance has no power.

Connect a different electrical appli-

There is no voltage in the mains

ance to the mains socket.

socket.

Contact a qualified electrician.

The buzzer sounds. The temperature in the freezer is

Refer to "Excessive Temperature

too high.

Alarm"

The lamp does not work. The lamp is in stand-by. Close and open the door.

The lamp is defective. Refer to "Replacing the lamp".

The compressor operates

The temperature is not set cor-

Set a higher temperature.

continually.

rectly.

The door is not closed correctly. Refer to "Closing the door".

The door has been opened too

Do not keep the door open longer

frequently.

than necessary.

The product temperature is too

Let the product temperature de-

high.

crease to room temperature before

storage.

The room temperature is too

Decrease the room temperature.

high.

5) If foreseen.

electrolux 13

Problem Possible cause Solution

Water flows on the rear

During the automatic defrosting

This is correct.

plate of the refrigerator.

process, frost defrosts on the rear

plate.

Water flows into the re-

The water outlet is clogged. Clean the water outlet.

frigerator.

Products prevent that water flows

Make sure that products do not

into the water collector.

touch the rear plate.

Water flows on the

The melting water outlet does not

Attach the melting water outlet to

ground.

flow in the evaporative tray above

the evaporative tray.

the compressor.

The temperature in the

The temperature regulator is not

Set a higher temperature.

appliance is too low.

set correctly.

The temperature in the

The temperature regulator is not

Set a lower temperature.

appliance is too high.

set correctly.

The door is not closed correctly. Refer to "Closing the door".

The product temperature is too

Let the product temperature de-

high.

crease to room temperature before

storage.

Many products are stored at the

Store less products at the same

same time.

time.

The temperature in the re-

There is no cold air circulation in

Make sure that there is cold air cir-

frigerator is too high.

the appliance.

culation in the appliance.

The temperature in the

Products are too near to each

Store products so that there is cold

freezer is too high.

other.

air circulation.

There is too much frost.

Food is not wrapped correctly. Wrap the food correctly.

The door is not closed correctly. Refer to "Closing the door".

Replacing the bulb

If you want to replace the bulb, do these

steps:

1. Break the circuit of the appliance.

2. Press on the rear hook and at the same

time slide the cover in the direction of the

arrow.

3. Replace the bulb with one of the same

power and specifically designed for

household appliances. the maximum

power is shown on the light bulb cover)

4. Replace the light cover by sliding it into its

original position.

5. Reconnect the appliance.

6. Open the door and check if the light

comes on.

Closing the door

1. Clean the door gaskets.

2. If necessary, adjust the door. Refer to "In-

stallation".