Xoro HSD 8430: TROUBLESHOOTING

TROUBLESHOOTING: Xoro HSD 8430

TROUBLESHOOTING

Check the following guide for the possible cause of a problem before contacting service.

Technical Support of Xoro/MAS:

Tel.: 040/77 11 09 17

Internet: www.xoro.de/support.htm

Sympton Cause Correction

No power The power plug is discon-

Connect the power plug into the

nected

wall outlet

No picture

• The TV is not set into re-

• Select the appropriate video

ceive DVD signal output

input on the TV so the picture

English

from the DVD player appears on

• The video cable is not con-

the TV screen

nected securely

• Connect the video cable into the

• The DVD video mode is not

jacks securely

matched with the TV

• Refer to connecting to a TV

No sound

• The audio cable is not con-

• Connect the audio cable into the

nected securely

jacks

• The power of the equipment

• Turn on the equipment con-

with the audio cable is

nected with the audio cables

turned off

• Set the audio settings correctly

• The setting of output sound

type is not correct

The playback picture

• The disc is dirty

• Eject the disc and clean it

has occasional

• It is in fast forward or fast

• Sometimes a small amount of

reverse playback

picture distortion may appear.

This is not malfunction.

Brightness is unsta-

• The copy protection effect • Connect the DVD player to the

TV directly

ble or noises are

produced on play-

back pictures

The DVD player does

• No disc inserted

• Insert a disc

not start playback

• An unplayback disc in in-

• Check the disc type and colour

serted

system

• The disc is placed upside

• Place the disc with the correctly

down

• Place the disc on the disc tray

• The disc is not placed within

correctly inside the guide

the guide

• Clean the disc

• A menu is on the screen

• Press the SETUP button to turn

• The parental lock function is

off the menu screen. Cancel the

set

parental lock function or change

the parental.

Buttons do not work Power supply fluctuations or

Turn the power on or off with the

other abnormalities such as

POWER button or disconnect the

static electricity may interupt

power plug and insert it into the

correct

wall outlet again.

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TROUBLESHOOTING

Symptons Cause Correction

The remote control

• The remote control is not

• Point the remote control at the

pointed at the remote sensor

remote sensor of the DVD

does not work prop-

of the DVD player.

player.

erly

• The remote control is too far

• Operate the remote control

from the DVD player.

within about 7 m.

• The batteries in the remote

• Replaced the batteries with new

control are exhausted.

ones.

English

Y Pb Pr (YUV)

• The video cable is not con-

• Connect the video cable into the

nected securely

jacks securely

No picture or picture

• The DVD video mode is not

• Set the video output as Progres-

distortion

matched

sive scan mode

(progressive scan)

• The TV is not set into re-

• Select the appropriate video

ceive DVD signal output

input on the TV so the picture

from the DVD player

• The TV set may not be compati-

ble with this DVD-Player and

switch to NTSC output or use

CVBS, S-VIDEO or SCART to

connect TV set

HDMI

• The video cable is not con-

• Connect the video cable into the

nected securely

jacks securely

No picture

• The DVD video mode is not

• Set the video output as HDMI

matched with the TV

(HD) mode

• The TV is not set into re-

• Select the appropriate video

ceive DVD signal output

input on the TV so the picture

from the DVD player

• The TV set may not be compati-

ble with this DVD-Player and

switch to NTSC output or use

CVBS, S-VIDEO or SCART to

connect TV set

Picture distorted

• You had press the >> or <<

• The picture will be somewhat at

button for during fast forward

times

during fast forward

or fast backward

• This is normal advance or re-

or fast reverse

verse

• Press > (Play) button for normal

speed

No 4:3 or 16:9 pic-

• Wrong setting by TV TYPE • Choose the correct setup at TV

TYPE item that matches the TV

ture (distorted pic-

set

ture)

41

TROUBLESHOOTING

Symptons Cause Correction

Audio Soundtrack

• Cannot choose the correct

• If the audio soundtrack and/or

Soundtrack or Subtitle lan-

subtitle language does not exist

and/or Subtitle lan-

guage

on the disc, the language se-

guage are not set-

lected at the initial settings will

ting

not seen/heard.

• Alternative audio soundtracks (or

an alternative language is not

selected with disc which contain

subtitle) language cannot be

more than one language se-

lected.

English

Can not change

• This function depends on

• If a disc has a number of angles

software availability

recorded, these angles may be

Angle

recorded for specific scenes only

Forget password

• While the unit is in the Stop

mode, enter the setup mode and

8888 for the password to unlock

parental setting

No Repeat, No A-B

• Some DVD disc have no

• In program playing mode, no

random function

repeat, A-B functions are avail-

function

able.

CD-Ripping does

• Audio-CD has a copy pro-

• Use an Audio-CD without a copy

tection

protection.

not work

• No Audio CD is insert

• Please insert an Audio-CD

• No USB mass storage or

• Please insert an USB mass stor-

cards are insert.

age or a card into the player.

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