Toshiba NB200: Step 3 - Warranty Service Additional Services Technical Support

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Step 3 - Warranty Service

Additional Services

1. Should the support centre isolate hardware malfun-

Please note that there are additional services such as

ctions on your system, you will be provided with an

warranty extensions and uplifts, insurance services, etc.

identification number and service instructions by the

available from Toshiba. For further information on the

most convenient means (fax, e-mail, voice).

Toshiba range of services contact your nearest Toshiba

2. In case of Carry-in warranty service all the items iden-

Authorised Reseller or visit the Toshiba web site:

tified by the Support Centre need to be shipped in sui-

www.toshiba-europe.com/services

table packaging to the service centre accordingly.

Take, or send the notebook to your Toshiba Autho-

rised Reseller or Toshiba Authorised Service

Provider, and arrange for its collection or delivery on

completion of repair. Please include the battery,

power cord and adapter with your notebook when

returning it to your Reseller. If you decide to ship the

notebook by courier please make sure it is adequately

packaged and comprehensively insured for both the

delivery and collection of the notebook as neither

Toshiba, nor the company offering the service on our

behalf, have any liability for damage in transit.

3. If you are entitled for Pick-up and Return service, the

Toshiba Support Centre will arrange that your note-

book will be collected from you at an agreed time

and place. Following repair, your notebook will be

returned to you at the earliest opportunity.

Technical Support

Toshiba provides technical support, a frequently asked

questions section and updated software through the

corresponding local web sites.

You can subscribe to receive newsletters for information

on products and technical support at

http://computers.toshiba-europe.com

9 International Limited Warranty for Notebooks