Xoro HSD 8410: TROUBLESHOOTING

TROUBLESHOOTING: Xoro HSD 8410

TROUBLESHOOTING

Check the following guide for the possible cause of a problem before contacting service.

Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm

Sympton Cause Correction

No power The power plug is disconnected Connect the power plug into the wall

outlet

No picture

• The TV is not set into receive

• Select the appropriate video input

English

DVD signal output

on the TV so the picture from the

DVD player appears on the TV

• The video cable is not con-

screen

nected securely

• Connect the video cable into the

• The DVD video mode is not

jacks securely

matched with the TV

• Refer to connecting to a TV

No sound

• The audio cable is not con-

• Connect the audio cable into the

nected securely

jacks

• The power of the equipment

• Turn on the equipment connected

with the audio cable is turned

with the audio cables

off

• Set the audio settings correctly

• The setting of output sound type

is not correct

The playback picture

• The disc is dirty

• Eject the disc and clean it

has occasional

• It is in fast forward or fast re-

• Sometimes a small amount of pic-

verse playback

ture distortion may appear. This is

not malfunction.

Brightness is unstable

• The copy protection effect • Connect the DVD player to the TV

or noises are produced

directly

on playback pictures

The DVD player does

• No disc inserted

• Insert a disc

not start playback

• An unplayback disc in inserted

• Check the disc type and colour

system

• The disc is placed upside down

• Place the disc with the correctly

• The disc is not placed within the

guide

• Place the disc on the disc tray

correctly inside the guide

• A menu is on the screen

• Clean the disc

• The parental lock function is set

• Press the SETUP button to turn off

the menu screen. Cancel the paren-

tal lock function or change the

parental.

Buttons do not work Power supply fluctuations or other

Turn the power on or off with the

abnormalities such as static elec-

POWER button or disconnect the

tricity may interupt correct

power plug and insert it into the wall

outlet again.

The remote control

• The remote control is not

• Point the remote control at the

does not work properly

pointed at the remote sensor of

remote sensor of the DVD player.

the DVD player.

• Operate the remote control within

• The remote control is too far

about 7 m.

from the DVD player.

• Replaced the batteries with new

• The batteries in the remote

ones.

control are exhausted.

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TROUBLESHOOTING

Symptons Cause Correction

Y Pb Pr (YUV)

• The video cable is not con-

• Connect the video cable into the

No picture or picture

nected securely

jacks securely

distortion

(progressive scan)

• The DVD video mode is not

• Set the video output as Progressive

matched

scan mode

• The TV is not set into receive

• Select the appropriate video input

DVD signal output

on the TV so the picture from the

DVD player

• The TV set may not be compatible

with this DVD-Player and switch to

NTSC output or use CVBS, S-

VIDEO or SCART to connect TV set

HDMI

• The video cable is not con-

• Connect the video cable into the

No picture

nected securely

jacks securely

English

• The DVD video mode is not

• Set the video output as HDMI (HD)

matched with the TV

mode

• The TV is not set into receive

• Select the appropriate video input

DVD signal output

on the TV so the picture from the

DVD player

• The TV set may not be compatible

with this DVD-Player and switch to

NTSC output or use CVBS, S-

VIDEO or SCART to connect TV set

Picture distorted dur-

• You had press the >> or <<

• The picture will be somewhat at

ing fast forward or fast

button for during fast forward or

times

reverse

fast backward

• This is normal advance or reverse

• Press > (Play) button for normal

speed

No 4:3 or 16:9 picture

• Wrong setting by TV TYPE • Choose the correct setup at TV

(distorted picture)

TYPE item that matches the TV set

Audio Soundtrack and/

• Cannot choose the correct

• If the audio soundtrack and/or

or Subtitle language

Soundtrack or Subtitle language

subtitle language does not exist on

are not setting

the disc, the language selected at

the initial settings will not seen/

heard.

• Alternative audio soundtracks (or an

alternative language is not selected

with disc which contain subtitle)

language cannot be more than one

language selected.

Can not change Angle

• This function depends on soft-

• If a disc has a number of angles

ware availability

recorded, these angles may be

recorded for specific scenes only

Forget password

• While the unit is in the Stop mode,

enter the setup mode and 8888 for

the password to unlock parental

setting

No Repeat, No A-B

• Some DVD disc have no ran-

• In program playing mode, no re-

function

dom function

peat, A-B functions are available.

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