Xoro HTC 2225D: Troubleshooting

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Technical Support of Xoro/MAS:

• Tel.: 040/77 11 09 17

• Internet: www.xoro.de/support.htm

Problem Solution

English

TV won’t switch on

• Check the mains cable is connected properly to both the mains

supply and the mains adapter

• Check the cable from the mains adapter is connected properly

to the set.

• The electronic circuit may have reset. Pull the plug out, wait for

60 seconds, then plug back again.

No picture

• Check the aerial or other input is connected properly.

• Check that the correct input is selected, using the SOURCE

button or the GENERAL menu.

• Check the brightness and contrast settings in the VIDEO or PC

menu.

No sound

• Check that the VOLUME isn’t turned down, or the MUTE but-

ton pressed.

• Check that the audio cables are connected to the correct in-

puts.

Picture is wrong

• Check that the correct input is selected, using the TV/AV but-

colour

ton or the GENERAL menu.

The picture is un-

• Check that the settings in the PC menu match the video output

stable when used

settings of the PC.

with a PC

There are a few

• High resolution LCD screens often have a small number of

coloured spots on

faulty pixels.

the screen

• This is normal and within the bounds of our quality control

checks.

Picture with wrong

• The LCD has the wrong aspect ratio. Please press the Size

scaling

button to switch the aspect ratio from 16:9 to 4:3.

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