Extron Electronics VN-Matrix 250 User Guide: instruction

User Guide

Streaming AV Products

®

VN-Matrix

250 Series

VNE 250 Encoder and VND 250 Decoder

68-2236-01 Rev. B

04 14

Safety Instructions

Safety Instructions • English

Инструкция по технике безопасности • Русский

WARNING: This symbol,

D

, when used on the product, is intended

ПРЕДУПРЕЖДЕНИЕ: Данный символ,

D

, если указан

to alert the user of the presence of uninsulated dangerous voltage

на продукте, предупреждает пользователя о наличии

within the product’s enclosure that may present a risk of electric shock.

неизолированного опасного напряжения внутри корпуса

продукта, которое может привести к поражению

ATTENTION: This symbol,

I

, when used on the product, is

электрическим током.

intended to alert the user of important operating and maintenance

(servicing) instructions in the literature provided with the equipment.

ВНИМАНИЕ: Данный символ,

I

, если указан на продукте,

предупреждает пользователя о наличии важных инструкций

For information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

по эксплуатации и обслуживанию в руководстве,

Regulatory Compliance Guide, part number 68-290-01, on the Extron

прилагаемом к данному оборудованию.

website, www.extron.com.

Для получения информации о правилах техники безопасности,

соблюдении нормативных требований, электромагнитной

Instructions de sécurité • Français

совместимости (ЭМП/ЭДС), возможности доступа и других вопросах

см. руководство по безопасности и соблюдению нормативных

AVERTISSEMENT: Ce pictogramme,

D

, lorsqu’il est utilisé sur

требований Extron на сайте Extron: www.extron.com, номер по

le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du

каталогу - 68-290-01.

produit d’une tension électrique dangereuse susceptible de provoquer

un choc électrique.

Chinese Simplified（简体中文）

ATTENTION: Ce pictogramme,

I

, lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance

警告： D产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

importantes qui se trouvent dans la documentation fournie avec le

matériel.

有触电危险。

Pour en savoir plus sur les règles de sécurité, la conformité à la

réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets

注意：I 产品上的这个标志意在提示用户设备随附的用户手册中有

connexes, lisez les informations de sécurité et de conformité Extron,

重要的操作和维护(维修）说明。

réf. 68-290-01, sur le site Extron, www.extron.com.

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍

使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron

Sicherheitsanweisungen • Deutsch

安全规范指南，产品编号 68-290-01。

WARNUNG: Dieses Symbol

D

auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses

Produktes gefährliche Spannungen herrschen, die nicht isoliert sind

Chinese Traditional（ )

und die einen elektrischen Schlag verursachen können.

警告: D 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

VORSICHT: Dieses Symbol

I

auf dem Produkt soll dem Benutzer

in der im Lieferumfang enthaltenen Dokumentation besonders wichtige

Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

注意I 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,

的 操 作 和 維 護（ 維 修）説 明 。

EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie

in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer

有關安全 性指導方針、法規 遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，

68-290-01) auf der Extron-Website, www.extron.com.

請瀏覽 Extron 網站：www.extron.com，然 後 參 閱《 Extron 安全性與法規遵守手

冊 》，準 則 編 號 68-290-01。

Instrucciones de seguridad • Español

Japanese

ADVERTENCIA: Este símbolo,

D

, cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del

警告: この記号 D が製品上に表示されている場合は、筐体内に絶縁されて

producto, lo que puede representar un riesgo de descarga eléctrica.

いない高電圧が流れ、感電の危険があることを示しています。

ATENCIÓN: Este símbolo,

I

, cuando se utiliza en el producto,

avisa al usuario de la presencia de importantes instrucciones de uso y

注意:この記号 I が 製 品 上 に 表 示 さ れ て い る 場 合 は 、本 機 の 取 扱 説 明 書 に 記 載 さ れ て

mantenimiento recogidas en la documentación proporcionada con el

いる重要な操作と保守(整備)の指示についてユーザーの注意を喚起するものです。

equipo.

安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目に

Para obtener información sobre directrices de seguridad, cumplimiento

つ い て は 、エ ク スト ロ ン の ウェブ サ イト www.extron.com より

de normativas, compatibilidad electromagnética, accesibilidad y temas

『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧く

relacionados, consulte la Guía de cumplimiento de normativas y seguridad de

ださい。

Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Korean

경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을

경고합니다.

주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한

자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수

안내서, 68-290-01 조항을 참조하십시오.

ii

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and,

if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Copyright

© 2014 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

SM

TM

The following registered trademarks(®), registered service marks(

), and trademarks(

) are the property of

RGBSystems, Inc. or Extron Electronics:

Registered Trademarks

(®)

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IP Intercom, IP

Link, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch,

SystemINTEGRATOR, TeamWork, TouchLink, V‑Lock, VersaTools, VN‑Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks

(

™

)

AAP, AFL (Accu‑Rate Frame Lock), ADSP (Advanced Digital Sync Processing), AIS (Advanced Instruction Set), Auto‑Image, CDRS (Class D

Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP

(Digital Sync Validation Processing), FastBite, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS‑FPC (QuickSwitch Front Panel

Controller), Scope‑Trigger, SIS, Simple Instruction Set, Skew‑Free, SpeedNav, Triple‑ActionSwitching, XTRA, ZipCaddy, ZipClip

iii

Conventions Used in this Guide

In this user guide, the following are used:

WARNING: A warning warns of things or actions that might cause injury, death, or other

severe consequences.

CAUTION: A caution warns of things or actions that might damage the equipment.

ATTENTION: Attention indicates a situation that may damage or destroy the product or

associated equipment.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make setting up or working with the device easier.

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X!*X1&*X2)*X2#*X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” represents the

capital letter “o”.

Computer responses and directory paths that do not have variables are written in the font

shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are

written in the font shown here:

From the File menu, select New.

Click the OK button.

iv

Contents

Introduction ....................................................1

Low Level Device Configuration ................24

About this Guide .............................................. 1

Setting a VNM 250 Device as the

About the VNM 250 ......................................... 1

System Controller ......................................... 27

VNM 250 System Controller ............................ 3

Configuring the System Controller with a

Transport Protocols Used for Streaming .......... 3

Static IP Address ...................................... 27

Multicast RTP — An Overview ..................... 4

Configuring Other VNM 250 Devices with

Unicast RTP — An Overview ....................... 5

a Static IP Address ................................... 27

TCP — An Overview .................................... 5

Configuring a VNM 250 Series Unit

Definitions ........................................................ 6

for DHCP ...................................................... 28

Features .......................................................... 6

Configuring a VNM 250 System Controller

as a DHCP Server .................................... 28

Configuring a VNM 250 Series Unit to

Installation Overview .....................................9

Operate with a DHCP Server .................... 29

Using a Dedicated DHCP Server ................... 30

Configuring a Windows 2008 R2. .................. 31

Front Panels .................................................11

Control Port ................................................... 32

VNM 250 Front Panels................................... 11

Configuring the Control port ....................... 32

Status Information ......................................... 12

Unit Identify Mode ......................................... 12

VNM 250 GUI Overview ...............................33

VNM 250 GUI Login ...................................... 33

Rear Panel and Connections ......................13

VNM 250 GUI Tabs ........................................ 34

VNE 250 Rear Panel ...................................... 13

Tabs Shared by Both the Encoder and

VND 250 Rear Panel...................................... 13

Decoder ....................................................... 35

Connections .................................................. 14

Encoder Tabs ................................................ 45

Power ........................................................ 14

Video Stream Input Configuration .............. 46

Network Connections ................................ 15

Managing Compression and

USB Ports ................................................. 17

Bandwidth Settings .................................. 48

Coms ........................................................ 18

Audio Stream Configuration ....................... 53

Alarms ....................................................... 19

Audio Input Selection ................................. 54

TTL ............................................................ 19

Decoder Tabs ................................................ 57

Genlock ..................................................... 19

Output Configuration ................................. 58

Video Connections .................................... 20

Audio Connections .................................... 21

Configuration with the VNM 250 GUI .........66

Reset ......................................................... 21

Configuring a VNE 250 .................................. 66

Configuring Encoder Video ........................ 67

System Configuration with the

Managing Compression and

Enterprise Controller ...................................22

Bandwidth Settings .................................. 68

Controlling Your System with a

Bandwidth Management

VN‑Matrix Enterprise Controller..................... 22

– Simple Control ....................................... 68

Bandwidth Management

– Advanced Control .................................. 69

Configuring Encoder Audio ........................ 70

Configuring Encoder Data .......................... 71

VNM 250 • Contents v

Configuring a VND 250 .................................. 72

Alarms ........................................................111

Configuring the Decoder Display ................ 73

Alarm Types ................................................. 111

Monitoring the Decoder Video

Alarm Handling ............................................ 113

Bandwidth ................................................ 74

Configuring the Decoder Audio .................. 75

Configuring the Decoder Data.................... 76

Troubleshooting ......................................... 114

Custom Input and Output Modes .................. 77

Front Panel Status Indicators ....................... 115

Video Setup Page ...................................... 77

Front Panel LCD Menu ................................ 115

Custom Input Modes ................................. 79

Default Menu Screens (Encoder) .............. 116

Custom Output Modes .............................. 83

Default Menu Screens (Decoder).............. 116

Upgrading Firmware ...................................... 87

Controller Web User Interface ...................... 117

Uploading the Firmware File to the

Troubleshooting Guide ................................. 117

VNM 250 Controller .................................. 88

No Web UI Pages Served ........................ 117

Installing the New Firmware ....................... 88

Device Not Listed in the

Configuring KVM Functionality ....................... 89

Device List Page ..................................... 118

RS‑232 Pass‑through Configuration .............. 90

Encoder — Input Signal (Video) Issues ..... 118

Pass‑through Coms Server

Decoder — Problems with Viewing

Configuration ............................................ 90

the Decoded Image ................................ 119

Pass‑through Coms Client

Program Audio Problems ......................... 120

Configuration ............................................ 90

Return Audio Problems ............................ 121

Front Panel Menu Configuration ................ 91

Reference Material ....................................122

Front Panel Menu Overview ........................... 91

Supported EDID Modes............................... 122

Configuring the VNE 250 Encoder ................. 91

DVI .......................................................... 122

Default Menu Screens................................ 91

HDMI ....................................................... 122

Top Level Menu ......................................... 92

VGA ......................................................... 123

Encode Config Sub‑menu ......................... 93

VN‑Matrix System Port Usage ..................... 123

OSD Sub‑menu ......................................... 94

Network Sub‑menu ................................... 94

Input Sub‑menu......................................... 96

SIS Commands ..........................................125

EDID Sub‑menu ........................................ 97

Introduction to SIS ....................................... 125

Test Pattern Sub‑menu .............................. 98

Host‑to‑Device Communications ............. 125

Reset Sub‑menu ....................................... 99

Symbols Used in this Guide ......................... 125

Configuring the VND 250 Decoder............... 100

Error Messages ........................................... 126

Default Menu Screens.............................. 100

Command and Response Table for

Top Level Menu ....................................... 101

SIS Commands .......................................... 127

Decode Config Sub‑menu ....................... 102

OSD Sub‑menu ....................................... 103

Mounting ....................................................129

Network Sub‑menu ................................. 103

Output Sub‑menu .................................... 106

Choosing a Suitable Location for

Video Wall Sub‑menu .............................. 107

Mounting .................................................... 129

Test Pattern Sub‑menu ............................ 108

Environmental Requirements ....................... 129

Genlock Sub‑menu.................................. 109

Orientation ............................................... 129

Reset Sub‑menu ..................................... 109

Temperature ............................................ 129

Ventilation ................................................ 129

Humidity and water .................................. 130

Mounting Procedures .................................. 130

Tabletop Use ........................................... 130

Rack‑Mounting ........................................ 130

VNM 250 • Contents vi