Xoro HSD 2225: TROUBLESHOOTING

TROUBLESHOOTING

Check the following guide for the possible cause of a problem before contacting service.

Technical Support of Xoro/MAS:

• Tel.: +49 40 77 11 09 17

• Internet: www.xoro.de/support.htm

English

Symptom Correction

No power

• Check if AC adapter of power is connected securely.

• If powered with the battery, check if it is exhausted.

No sound

• Ensure that the equipment is connected properly

• Ensure that the input setttings for the TV and stereo

system are proper.

• Please make sure, that the audio track exists on the

disc.

No picture

• Ensure that the equipment is connected properly

• Ensure that the LCD is on.

No playback

• Condensation had formed, please wait 1 or 2 hours to

allow the player dry out

• Wrong disc, please use only DVD, CD or ISO Data disc

• The disc may be dirty and require cleaning.

• Ensure that the disc is installed with the label side up.

• The disc has too mny scratches.

• The DVD+/-RW should be finalized.

• Wrong region code by the Video-DVD

• Cancel the parental lock function or change the

parental lock level. (The Pre-set password is 1389).

Interference or

• Check TV type is correct: PAL/NTSC.

scrolling

• Adjust the vertical hold on your TV.

No subtitles

• Subtitles appear only with disc which contain them

• Wrong MPEG-4 subtitle format

• Please rename the MPEG-4 subtitle to the same movie

file name (for example movie.avi and movi.srt)

HSD 2225 37

TROUBLESHOOTING

Symptom Correction

No remote control

• Check the batteries in the remote control

• Are the polarities correct?

• Batteries are depleted. Please uses new one.

• Point the remote control unit at the Infrared sensor and

operate.

• Remove the obstacles between the remote control and

the Infred snesor

English

• Operate the remote control unit at a distance of not

more than 5 meters from the Infrared sensor.

Language can not be

• There is only one language on the on the disc

changed

recorded.

• Choose in the Title menu of the Video DVD the

language which do you want.

Angle can not be

• The angles may be recorded for only specific scences

changed

and are not normally everytime available.

No key operation

• Turn the unit off and then back to on after a couple of

minutes.

Y Pb Pr activation

• Please connect the video cable properly.

• Please pay attention to the colour coding of the cable.

• Select in the setup settings the option YUV.

• Change the source input on the TV set

CVBS, S-Video and

• You had press the P-Scan button during you uses the

SCART with distorted,

CVBS, SCART or S-Video output. Press the P-SCAN

devided or no picture

button again.

picture

Forget the password The master password is 8888. Please insert the password by

the Preference setup settings and the option Password

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